Matera Manifest
Our clients’ satisfaction comes first. Aiming to meet their real needs, we maintain a close and personal relationship, respect their individuality and establish bonds of trust and partnership. We regard their problems as ours and are committed to their solution. We deliver products and services within the best quality standards. We are flexible in adapting and improving our offers. We act with agility to meet the demands of our clients within the desired timeframe.
We work objectively and productively. We constantly seek to evolve and know that the best result can be achieved by finding different ways of doing the same things. We understand the reason for what we do and the implications of our responsibilities within the whole. We make autonomous decisions, delegating activities with the assurance that they will be properly developed. We act with initiative, anticipating problems and proposing solutions. We are all responsible for the results of our work.
Sentimos orgulho do nosso ambiente e gostamos do que fazemos. We are proud of our environment and like what we do. We work with competent professionals, respect people in their individuality and recognize their merits. The reward for our work is fair and adequate. We are cooperative, fostering the exchange of experiences and professional development. We act with empathy and communicate transparently, listening to and understanding the motivations of others. We create bonds of trust with people.
Promovemos ações que contribuem para a melhoria da educação e da consciência ambiental do país, We foster actions that contribute to the improvement of education and environmental awareness within the country, especially in the regions where we operate. We are agents in the formation of citizens able to participate in the development of society. We contribute to the preservation of the environment through rationalization and reuse of natural resources. We comply with legal obligations and reject any type of illegal practice. We strive for ethics in our relationships with employees, clients, suppliers, partners and the State.
